Refund Policy

Return and Refund Policy

Every Xolaris wheel set is made to order to your build spec, so changes and refunds work as follows.

Cancellations before production
You can cancel for a full refund until you approve your final build spec. Production begins once your spec is approved.

After production begins
Orders cannot be cancelled, returned or refunded once production begins, because each set is machined and finished for your truck.

Damage in transit
Please inspect your wheels on delivery and before mounting tires. If anything arrives damaged, email orders@xolariscybertruck.com with photos within 48 hours, and do not mount or drive on the affected wheel until we have reviewed it. If the damage is cosmetic only (scratches, chips or marks in the finish), we will arrange and pay for the wheel to be refinished by a shop we approve. If the wheel is bent, cracked or otherwise structurally damaged, we will replace it. We decide which applies from your photos and, if needed, an inspection, at no cost to you.

Manufacturing defects
Covered by our Limited Lifetime Structural Warranty for the original purchaser. See our Warranty policy for details.

Questions
orders@xolariscybertruck.com